Information We Collect
We may collect various types of information to deliver our services efficiently and securely. This includes personal information such as your full name, email address, mobile number, organization name, role, and, when necessary, government-issued identity proofs like Aadhaar or PAN. Your login credentials are stored in encrypted format.
We may also collect financial and transactional data, including your bank account details (for payouts), transaction history (for services like card-to-cash or wallet systems), EMI and billing records, and tax-related data like GST and TDS.
In addition, we collect technical information such as your IP address, browser type, device information, location data (used in GPS-enabled modules), cookies, session behavior, and server log files, all aimed at optimizing your experience and system performance.
How We Use Your Information
The information we collect is used for several purposes. These include account registration and authentication, billing and payment processing, execution of loan, ERP, and CRM workflows, and communication via SMS, WhatsApp, or email. We also use your data to provide customer support, monitor and enhance system performance, and fulfill legal, auditing, and regulatory obligations.
Data Security
We take data protection seriously and employ industry-standard security measures. This includes SSL encryption, role-based access control (RBAC), two-factor authentication (2FA), and routine server backups. Firewalls and intrusion detection systems further secure your data from unauthorized access. All information is stored on encrypted, secure servers accessible only by authorized personnel.
Third-Party Integrations
Our services may integrate with trusted third-party platforms, such as payment gateways (Razorpay, PayU, Stripe), SMS/email service providers, CIBIL and KYC APIs, and banking APIs for AEPS or BBPS. Any data shared with third parties is solely for service delivery and is protected under applicable contracts, standards, and compliance frameworks such as PCI DSS and RBI regulations. We do not sell or rent your data to any third party.
Data Retention
We retain your personal and transactional information as long as your account remains active or as needed to comply with legal, tax, regulatory, or contractual obligations. You may request data deletion at any time; however, some data may be retained to meet government or compliance requirements.
Your Rights
You have full rights over your data. This includes the right to access your personal information, request corrections, withdraw your consent (when applicable), and ask for data deletion in line with applicable laws. To exercise any of these rights, please reach out to us at codeplusetech@gmail.com.
Cookies & Tracking
To improve website performance and user experience, we use cookies and tracking technologies. These help us monitor traffic, remember login sessions, and analyze visitor behavior using tools like Google Analytics. If you prefer, you can disable cookies through your browser settings.
Children’s Privacy
Our services are designed for users aged 18 and above. We do not knowingly collect personal data from children. If we become aware that data from a minor has been collected, we will take steps to delete it immediately.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our services or legal obligations. We encourage you to review this page regularly. Any updates will include a revised “Effective Date” at the top of the document.
Contact Us
If you have any questions, concerns, or complaints about our privacy practices or your data, please contact:
Codepluse Gen Private Limited
📧 Email: codeplusetech@gmail.com
📞 Phone: +91 9840697696
🌐 Website: www.codepluse.in