- +91 9840697692
- codeplusetech@gmail.com
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At Codepluse Gen Private Limited, we are committed to delivering high-quality software solutions and services. Your satisfaction is important to us. This Refund Policy outlines the terms and conditions under which refunds may be issued for our digital products, software subscriptions, and service engagements. By using our services, you agree to the terms outlined below.
This refund policy applies to all purchases made through:
Our official website (www.codepluse.in)
Direct sales or subscription agreements
SaaS platform access, API usage, custom software projects, or license-based installations
As our products are digital and service-based, once a project is delivered, license is activated, or access credentials are issued, we do not offer refunds under any circumstances. This includes:
ERP/CRM/LMS setup and activation
API integrations or sandbox/live access
Custom development and module delivery
Source code handover or third-party deployment
To help customers evaluate our solutions, we may offer:
Free or limited-feature demos
Trial periods (if applicable)
Live walkthroughs or consultations
We strongly encourage all clients to review demos or schedule a consultation before purchasing, as refunds are not available after confirmation and onboarding.
In case of accidental double payments or unauthorized charges, please notify us within 7 days of the transaction. Upon verification, we will issue a full or partial refund as appropriate.
Please email codeplusetech@gmail.com with payment proof, date, and method used.
If you’ve subscribed to a monthly or annual SaaS plan:
You may cancel future renewals at any time before the next billing cycle.
No refunds will be given for the current billing period after access is granted.
To cancel your plan, please email: codeplusetech@gmail.com
Custom development projects (such as website design, ERP customization, mobile app development, etc.) follow non-refundable milestone-based payments as agreed in the client proposal or contract. If a project is paused or canceled mid-way by the client, paid milestones are not eligible for refunds.
We are not responsible for refunds or compensation due to:
Natural disasters, server outages, or third-party platform issues
Client-side delays, communication gaps, or scope changes after sign-off
Failure to meet client expectations not documented in the proposal
If you believe a billing error has occurred or need assistance regarding transactions or refunds, contact our finance team at:
Codepluse Gen Private Limited
📧 Email: codeplusetech@gmail.com
📞 Phone: +91 9840697696
🌐 Website: www.codepluse.in
